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Neil Heyside is a seasoned senior executive with more than 20 years of experience in process improvement, change management and operational reengineering in the U.K., U.S., Europe and South Africa, delivering tailor-made solutions to his clients. He has served numerous large and small companies in a wide array of industries, including:

Mr. Heyside provides strong, flexible leadership, working closely with management teams to devise powerful and effective operational improvement programs that unlock the incremental value of core business processes, such as production planning and scheduling, inventory management, customer service, information technology and transportation. Utilizing an iterative process, Mr. Heyside offers his clients a rigorous and effective methodology that focuses on aligning systems, people, resources and business processes to drive the implementation of high-impact improvement strategies that produce quantifiable results.

Mr. Heyside also possesses particular expertise with Media and Publishing industry clients. Representing over 650 publishing titles, he has implemented improvement programs across virtually all functions of the organization, a significant portion being editorial departments. He has demonstrated the ability to significantly streamline the operations of publishing companies through implementation of cost re-deployment and reduction initiatives without sacrificing quality or performance. A few noteworthy engagements include:

• Led a transformation program for a large U.S. daily and Sunday newspaper, where he integrated print and online sales teams, resulting in a 32% increase in total sales capacity, and reinvested $2.5 million in the online operation to yield an anticipated $18 million of incremental online revenue in 2010
• Working with a leading regional publishing group in the U.K., he restructured the sales force, its processes and its incentives, resulting in a 20% increase in revenue above plan
• Advised one of the world’s largest media groups, specializing in children’s magazines and books, where he reduced inventory levels and increased turns from 2 to 3.5, reduced direct costs by 38% through functional consolidation and improved planning and scheduling and reduced content creation costs by 20%
• Successfully completed the re-engineering of a waste management recycling group, developing and implementing industry-appropriate ‘best practices’ across 88 landfill sites

Mr. Heyside runs customized Leadership Development programs for publishing executives that have graduated over 350 participants, and has coached numerous executives one-on-one. He is also a frequent presenter at conferences in the U.K. and U.S. on the topic of Change Management. He received his degree in Law and Economics from the University of Liverpool.